QA-IQ Service Management Practice leads on ITIL V3

Principal Lecturers ready to lead the way with Managers Bridge course

25-Mar-2008
QA-IQ is ready to lead the way for the popular ITIL Version 3 Managers Bridge course. The company's first seven Principal Lecturers have already taken the Bridge exam, achieving a 100% pass rate.

The course, designed for holders of existing ITIL Manager's Certificates, gives a fast track route to the new ITIL V3 Expert Qualification and will prove popular with those who already hold the Managers Certificate in IT Service Management and who are looking to improve their knowledge and understanding of best practice.

Head of the Service Management Practice at QA-IQ, Jeff Payne, comments; "This is a great achievement for the Service Management Team at QA-IQ, and underlines the commitment of our Lecturers to providing a high quality of skills development. The pass mark for this exam is set at 80%, so it's a rigorous assessment of the quality of the Course Material and delivery and both knowledge and practical expertise in service management. Delegates will benefit from both the expertise of our team and the quality of our materials that we've created to support their learning, and can be confident that our Lecturers have experienced the exam so have the personal experience to help delegates prepare.

"We've designed our Managers Bridge course to make sure that attendees are best-prepared for the exam. We provide comprehensive pre-course reading material and are encouraging those booking this course to ensure that they have completed the preparation or they may limit their chances of success. The main focus of the Bridging course will be the new content of the IT Infrastructure Library (ITIL), which covers the five core volumes that provide an end-to-end view of IT and its integration with business strategy. It will also provide an overview of the main differences on topics known from earlier ITIL versions."

QA-IQ's Managers Bridge course is accredited by, and follows the syllabus specified by, the APM Group. For more information on these courses, or to book your training, contact QA-IQ on 0844 871 2080, visit www.qa-iq.com/Training/ProfessionalBestPractice/ServiceManagement or email info@qa-iq.com.

Find out more about QA-IQ's Service Management Practice.
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